Last updated: April 28, 2026
Novacare Appliances Private Limited ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and how we use it.
1. Information We Collect
When you submit a form on our website (contact, enquiry, career, callback), we collect:
- Name, email address, phone number
- Company name (optional)
- Message content, product interest, resume (career applications)
- IP address and basic browser metadata (for spam prevention)
2. How We Use Your Information
- To respond to your enquiry, quote request, or application
- To send catalog material or product information when requested
- To improve our website and services
- To comply with legal obligations
3. Information Sharing
We do not sell your personal data. We may share information only with:
- Internal sales and service teams to respond to your enquiry
- Service providers assisting in our operations (hosting, email)
- Authorities when required by law
4. Cookies and Analytics
Our website uses Google Analytics and Google reCAPTCHA to understand visitor behaviour and prevent spam. These services may place cookies in your browser. You can disable cookies in your browser settings.
5. Data Retention
We retain enquiry records for up to 3 years for business records. Career applications are retained up to 1 year unless you are hired.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at Info@novacareappliances.com.
7. Security
We use industry-standard security measures including HTTPS, password hashing, and form CAPTCHA. No online transmission is 100% secure, but we take reasonable steps to protect your data.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
9. Contact
For questions about this policy: Info@novacareappliances.com | +91-9354750711